CVS Caremark Reviews and Complaints All Reviews

SuzanneFladell's Picture Comment by SuzanneFladell  0

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BEWARE of CVS Caremart!! I have never in my life had such problems with any company like them. I paid my daughter's co-pay for medication, online i viewed that they cashed my check, then I started receiving collection letters for my 15 year old daughter. I have been trying to straighten this out for 5 months, even having to bank send over confirmation as well. I was told my check was applied to another account. I have called 3 times, and no response. I just called and got a manager who says that it has been in "research" since May and has not been resolved. May? When the bank sent you confirmation? This is almost August!

So, when making payments, FOLLOW your money! I am sure this happens quite often, and the billing department simply does not care.

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