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CVS Caremark Complaint - Absolutly hate!!
CVS Caremark Complaint

CVS Caremark Complaint

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Absolutly hate!!


I really hate CVS Caremark !!! I have spoken to representatives on numerous occasions and every one of the people I have spoken to have been horrible, unhelpful, and just plain rude. Ever since I started having to use them they have been nothing but trouble. For example: They force me to use their mail order service. I mailed in my prescription. I get an email a week later that they have received my order and will be processing it within 5 days. 2 weeks later I finally log into the stupid site to find that my order was canceled. They did not send me any communication whatsoever!!! The only way I found out about it was logging into the site and looking it up!!!! The reason my order canceled? They don't have my prescription in stock! I call them asking what I should do. Told to go back to the doctor and get a new prescription and either send it in through mail order or take it to a CVS Pharmacy.... WHY SHOULD I SEND IT IN AGAIN IF YOU CANCELED THE ORDER BECAUSE YOU DON'T HAVE THE MEDICATION?????? AND IF THE MAIL ORDER DOES NOT HAVE THE MEDICATION HOW AM I TO EXPECT THAT THE PHARMACY HAS IT????? THEY DID NOT CONTACT ME AT ALL TO TELL ME OF THE PROBLEM AND NOW THEY EXPECT ME TO GO BACK TO THE DOCTOR TO GET ANOTHER PERSCRIPTION AND SEND IT TO THEM AGAIN????? HATE HATE HATE HATE HATE!!!!!!!


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