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CVS Caremark Complaint - CVS Caremark Medical Equipment Prescription Refill DEMANDS - disposable needles necessary for my Diabetic Care
CVS Caremark Complaint

CVS Caremark Complaint

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CVS Caremark Medical Equipment Prescription Refill DEMANDS - disposable needles necessary for my Diabetic Care


I am a retired Letter Carrier. I carried mail for 28 years in Southwest Florida. My National Association of Letter Carriers, Health Benefit Plan mandates the use of CVS Caremark pharmacy. I am currently in the Denver area where there is the one and only CVS Caremark CarePlus pharmacy in all of Colorado. They have provided exemplary service for all my many medications. They however do not carry 'Medical Equipment', which the disposable needles necessary for my Diabetes management comes under. Medicare covers their portion, but CVS, every three months when I submit a refill request, automatically blocks their payment saying it is mandated that I use their 'mail service' for this prescription. When I have done this in the past, it has taken them 14 or 15 days to get a prescription from their Texas location to me in Colorado. They give it to their contract carrier who takes more than a week to get it to Denver where they turn it over to the United States Postal Service, and I receive it the next day. It has been this way even when I pay for Express Delivery! Did you see where I'm a retired, life-long Letter Carrier! And when I ask if a Huge, Nation Wide Company like theirs has an automatic system where they could just send me this small package once every three months, what is their answer? I'm Sorry, but we can't provide that SERVICE! If I could afford it I would drop them completely!!!


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