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CVS Caremark Complaint - CVS Caremark violates HIPAA refusing to let me see my records
CVS Caremark Complaint

CVS Caremark Complaint

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CVS Caremark violates HIPAA refusing to let me see my records


If you are also having problems with CVS refusing you access to your medical records, please comment. I know there must be others and I'm trying to gather others like me. They have refused to provide me with my records which is in direct violation of HIPAA. I have been told by multiple reps that they "never" release records to customers. When they finally agreed to send records (which I have yet to receive), they would only send the correspondence (e.g. stuff I already have). This was after 3 reps told me my records were in the mail when they clearly had no intention of sending anything per their "official policy". This is so very illegal, breaking federal and California state laws. I've had all sorts of prior authorization problems with them but this is above an beyond unconscionable. Please let me know if this has happened to you, and what state you're in.


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