CVS Caremark Complaint

CVS Caremark Complaint

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CVS refilled my child's script with a dose 7X more than he is prescribed.


Just got back from CVS. They refilled my 7 year old who weighs 60 Adderall 5m script with a 30 mg capsule. It was a new refill and I was about to give it to my son this morning when I realized it was not the usual blue/yellow capsule but only yellow and larger. So when I looked at the bottle sure enough it was labeled 30mg not 5mg. I went to pharmacy and I was assured that it would have not been a lethal dose or even harmful to my little guy. I asked how can you give a person 6x the normal dose and it NOT be harmful! The reply by the clerk is we are going to refund your money and apologized. I told them if I had given the meds to my son there would not have been a big enough refund they could have given me. The pharmacist was also too busy to talk to me. I will never go back. I am also letting UPS know of this experience so they maybe can negotiate a new pharmacy vendor a well. Never been happy with the customer service. The store never has the medication in stock and it take days for refill.


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