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CVS Caremark Complaint - Don't care about their clients!!!!
CVS Caremark Complaint

CVS Caremark Complaint

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Don't care about their clients!!!!


My wife is on a maintenance med. The doctor that she went to at a clinic left the practice right after my wife got her required 90 prescription. When my wife had a month left she called to get a refill and the clinic said she needed a new primary care doctor. Set appt (28 days) and she ran out of meds which have withdrawal problems. We requested a 1 month supply through CVS to get her through since new doctor would have to submit and the it is 2 to 3 weeks to get meds through CVS mail order. CVS rejected the request and basically said you have to use the mail order and you have to go pay full price for the meds. They do not give permission to use a local pharmacy even though there are no CVS pharmacies in my area. They could care less. They do not care about the customers only getting their money. They expect us to pay over $200 for a month supply since they do not have a local pharmacy and they don't care that we had nothing to do with this happening since the Dr leaving was the issue and having to wait a month for a new patient appt made it impossible to get new prescription issued through mail order. Crap company that has no morals and no loyalty to the people that pay their salaries.


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