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CVS Caremark Complaint - Very rude Pharmacist
CVS Caremark Complaint

CVS Caremark Complaint

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Very rude Pharmacist


I went to my local CVS Pharmacy in Bowdon,GA 30108 to get a prescription filled and noticed a few things that just wasn't right. First when I walked up to the counter the Pharmacist was being very harsh to the girls working in the pharmacy. They asked him about when he would have a prescription checked for a customer and he replied very snappy to the employee in front of the customer "if the customer is in such a rush tell her to take her business elsewhere!" I am sorry but I thought customers are always a priority?! Anyways the second and last thing was that when the man in front of me asked to speak to Pharmacist the Pharmacist replied "I have other things to do" and told the foreign looking employee to take care of it. I have a cousin that works in a Pharmacy that told me that techs aren't allowed to do counseling only the Pharmacist can because you have to have a license to counsel. So if this is true someone needs to inform this Pharmacist. The man was upset because the Pharmacist neglected help to him and asked him for his name which I believe was "Howard". Anyways this visit was my first and last visit to this pharmacy!


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Comments


jenlew says: (7 years ago)
 0
In Stanley, NC, the pharmacist at the CVS are just as rude. They refused to provide a refund when my mom bought my chid's medicine without using the FSA credit card. Their response when she requested a refund and recharge onto the card was to tell her to submit a claim to the insurance company. Really. How horrible is that? My mom was so upset she now refuses to go back there. Clearly, there is no customer service taught.



jenlew says: (7 years ago)
 0
The pharmacist at the CVS in Stanley, NC is incompetent and lacks customer service. My mom inadvertently forgot to use my FSA card to get medicine for my child. When she went back the next day for a refund, they refused. They told her to submit it to the insurance company.




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