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CVS Caremark Complaint - horrible customer service
CVS Caremark Complaint

CVS Caremark Complaint

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horrible customer service


Recently I had to go on a new medication and that's when all the problems started.My dermatologist gave me a starter kit to get started, while waiting for the insurance to give the approva.l in the mean time had a bad side effect and was taken off the medication. The problem then was the medication had already been sent to my local cvs.They our now saying I owe them my copay which is very expensive. I never took possession of the medication and it is just a pill .one would think they could put it back .why would I pay for something I can't use or never took possession of.Their policy is rediculous and there customer service is very arrogant.


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