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CVS Caremark Complaint - not accepting my insurance anymore - insurance refused
CVS Caremark Complaint

CVS Caremark Complaint

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not accepting my insurance anymore - insurance refused


My client has had her prescriptions filled by CVS for 2 years now with the insurance she currently has, which is United Healthcare dual complete plan. Now, CVS pharmacy will not fill her prescriptions, saying they no longer take her insurance, She is almost out of a medicine she uses and now on top of trying to get that medicine she is now having to find another pharmacy. The lady who she dealt with was so rude and uncaring, telling her she needs to go to Walgreens now. I think you need to no the problems your company causes people when without warning that the insurance people have is no longer any good at your company. My client is not a healthy person and is on 16 different medications in which you use to fill for her, But, not she is a crying mess afraid she not going to get her medicine and will die without them,,, Her name is Jeanete Braxton we use to go to the CVS in Apache Junction on the trail. I don't think it is right that you can change the rules without warning,, sad,, sad


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