Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
CVS Caremark Support Ticket - Prescription

CVS Caremark Support Ticket

Prescription - Customer Service + Responsibility

Created By: Janiskas's Picture Janiskas Last Reply: Janiskas's Picture Janiskas
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Customer Service + Responsibility

My doctor put a request through directly from her office and told me I had to contact customer service to get it sent. When I called, the prescription had already been sent and was in it's way. I found out that all they had was the non- formulary non-generic and it was going to cost $98. Customer service refused to send me a return mail ticket to return the medications because it was not their error. They were unconcerned that I could not afford this, only about getting their money. The customer svc rep did not let me talk to anyone else only stating there was nothing they could do. She put me on hold to talk to someone, but i was not allowed to talk to that person. It is a shame with increasing health care prices that CVS is unconcerned with customer service. I work in a company whose PPO partners with CVS. I am going to tell all my 200 fellow employees who are nurses in a large hospital not to use CVS pharmacies or their mail order services.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More CVS Caremark Reviews and Complaints More CVS Caremark reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More CVS Caremark reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team